Privacy Policy for Appointment Communications
At Everyone Eyecare, P.C., we prioritize your privacy and are committed to safeguarding your personal information during all communications, including phone calls and text messages related to your appointments. This policy outlines how we handle your information responsibly and securely.
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We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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Information Collection
When you schedule an appointment with Everyone Eyecare, P.C., we collect the following information to manage your care effectively:
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Your name and contact details, including phone number and email address.
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Appointment-specific information, such as date, time, and type of service.
Use of Information
We use your information exclusively to:
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Confirm appointments via calls or text messages.
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Send reminders about scheduled visits.
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Notify you about rescheduling, cancellations, or follow-up care related to your appointment.
Opt-In and Opt-Out Procedures
Consumers can opt in to receive text messages over the phone or in person. When verbal consent is provided, Everyone Eyecare, P.C. maintains a tracking system to document how and when consent was obtained. For example, consent and the contact number may be obtained during virtual or in-office interactions.
Support representatives will explicitly ask customers if they would like to opt in for updates, using the following script:
“Would you like to receive text messages concerning any updates to your tracking information from Everyone Eyecare, P.C.? Frequency may vary, and message and data rates may apply. You can reply STOP to opt-out or call 830-357-0736 for additional information. You can also find our privacy policy and terms of service on our website at www.EveryoneEyecare.com.”
You can opt out of receiving text messages anytime by replying "STOP" or contacting our office directly.
Data Privacy and Security
Everyone Eyecare, P.C. uses industry-standard measures to ensure your personal information remains private and secure. While we strive for the highest level of data protection, no system is entirely immune to potential breaches.
We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services. This includes, but is not limited to, platform providers, phone companies, and any other vendors assisting in the delivery of text messages.
Compliance with Laws
As a healthcare provider, Everyone Eyecare, P.C. complies with applicable privacy laws and regulations, including HIPAA, to protect your information. We never share your details without your explicit consent unless required by law.
Data Sharing
We do not sell, trade, or rent your information. If third-party platforms are used to facilitate communication, we work only with partners who uphold stringent privacy and security standards.
Data Retention
Everyone Eyecare, P.C. retains communication records as needed to provide care, comply with legal requirements, or for other permissible purposes.
Updates to This Policy
This privacy policy may be updated to reflect changes in regulations or business practices. Any updates will be communicated through our office or website.
Contact Us
If you have questions or concerns about this policy, please reach out to Everyone Eyecare, P.C. at:
830-357-0736